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Reynolds American Administrative Coordinator in Winston Salem, North Carolina

Administrative Coordinator

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!



FUNCTION: Operations

LOCATION: Winston Salem, NC


Reports to

Process Control Supervisor

Number of Direct Reports


Core Relationships

Internal –Human Resources,Plant Management Personnel

External – Canteen, Aramark, other external vendors

Geographic Scope


Travel Required



  • Coordinate/schedule appointments, travel plans, and internal/external meetings (i.e., audits, inspections, training, recognitions, and safety) Maintain Outlook calendars, coordinate office activities, and ensure professional work environment.

  • Provide reliable and efficient screening and routing of internal and external communications and inquiries (i.e., visitors, calls, mail, and deliveries).

  • Compose documents, correspondence, presentations and reports as requested. Proofread and edit documents of others for accuracy and clarity.

  • Answer questions and respond to management requests for resources, referrals, and documentation.

  • Stay up to date on organizational structure and systems, resolve issues, and recommend ideas to increase efficiency and cost-effectiveness.

  • Maintain professional demeanour while representing the Company. Provide vital resources (i.e., phone lists, office supplies, forms, business cards, planners) and ensure proper working order of office equipment.

  • Prepare, process, and supervise assigned payments, invoices, budgets, and expenses.

  • As requested, represent management in meetings, provide minutes and feedback to keep management abreast of proceedings.

  • Act in all vital capacities to prepare for and participate in audits/inspections (i.e. FDA).

  • Administer recognition programs and coordinate between suppliers and supervisors.

  • Coordinate training scheduling and provide training record administration.

  • Act as resource to support managers/supervisors with employee administrative needs (i.e., orientations, training, job descriptions, attendance, filing, and reporting.).

  • Provide Shift Production and Inventory Reconciliation Support (MES/SAP), daily.

  • Provide event planning/coordinating as vital.

  • Be aware of the Company environmental, health & safety policies and comply with the objectives as it relates to the role.

  • Follow Company Safety Rules

  • Know the potential health & safety risks and environmental impacts of work activities and understand role in mitigating these impacts.

  • Understand responsibilities for compliance with regulatory requirements and Company standards.

  • Complete EHS-required training and follow operational procedures.

  • Immediately report all injuries and illnesses

  • Participate in EHS programs as required by assigned site/role (e.g., PULSAR safety observation program


  • Are you very organized and detail oriented?

  • Are you able to coordinate with many partners to ensure deadlines are met?


  • High School Diploma or equivalent

  • Two to three years relevant administrative experience SAP/MES experience

  • Strong digital literacy (including Microsoft Office Professional suite)

  • High degree of integrity and confidentiality

  • Excellent organizational and planning skills

  • Ability to handle multiple priorities and projects.

  • Excellent oral and written communication skills

  • Excellent interpersonal skills with high degree of tact and diplomacy


  • HRIS system experience highly desirable.

  • Prior experience as executive level assistant/coordinator.

  • Ability to anticipate issues, make recommendations, and implement improvements.


At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

  • Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

  • Reynolds American certified as Great Place to Work

  • Brands sold in over 200 markets, made in 44 factories in 42 countries

  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations

  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner

  • Seal Award winner – one of 50 most sustainable companies


Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!


Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

  • Company vehicle for eligible employees

  • Cell phone allowance for eligible employees

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Company contributes an additional 3% to 401(k) whether employee participates or not

  • Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

  • Health Savings Account start-up contribution for employees in the high deductible health plan

  • Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

  • Employee assistance program offering 8 free counseling sessions, per each issue, each calendar year for employees and/or their family members

  • Company paid life insurance of 1x annual base pay ($50,000 minimum)

  • Company paid accidental death or dismemberment coverage of 2x annual base pay ($50,000 minimum) through AD&D insurance

  • Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

  • Tuition reimbursement and student loan support

  • Foundation Scholarship Program

  • Confidential personal financial counselling service

  • On-site health clinics and fitness centers at corporate, research and manufacturing locations

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities

  • Paid Leave:

  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

  • Vacation (levels Below Senior Director receive 15 pro-rated days during first year of service; Senior Director and Officers receive 25 pro-rated days during first year of service).

  • Holidays (Company recognized and two annual personal holidays to be used at the employee’s discretion)

  • Parental Leave/Reduced Work Schedule

  • Funeral Leave

  • Short-Term Disability Leave

  • Long-Term Disability Leave

  • Jury Duty Leave

  • Military Leave

  • Released Time for Children’s Education

  • Community Outreach Leave

  • Other paid leave benefits, as required by state or local law

Our organization offers a level of challenge, responsibility, and creativity for motivated employees that welcome opportunities for growth. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.