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Reynolds American Inc. (RAI) Director, HR Business Partner - Consumer Marketing & Strategy, Planning & Insights in Winston Salem, North Carolina

Director, HR Business Partner - Consumer Marketing & Strategy, Planning & Insights

Date:Jan 22, 2020

Location:Winston Salem, NC, US


Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.

This position reports to Vice President HR Commercial and will be responsible for partnering with Senior Leaders across the Consumer Marketing and Strategy, Planning and Insights (SPI) functions. This role will be instrumental in shaping our culture, supporting our business strategies and developing the talent pipeline necessary to deliver on our objectives. You will leverage best-in-class HR practices to lead, develop, deliver and support programs that continue to make Reynolds a “Great Place to Work” three years in a row.

Primary Responsibilities

  • Primary strategic partner to the Consumer Marketing and SPI, developing HR Strategies, needs assessments and resulting HR solutions

  • Build relationships with business leaders to offer thought leadership on organizational and people related strategy and execution

  • Ensuring the effective delivery of all HR programs and services. Responsible for HR results in the business including client satisfaction, HR effectiveness and associated financial result

  • Partner with the functional leadership team to assess the state of the workforce and ensure the business attracts, develops and retains high quality talent at all levels in a continuous pipeline to support the growth objectives, opportunities, and strategies of the business.

  • Play an active leadership role in the commitment to continuous improvement and be perceived as credible and capable of leading organization effectiveness across the business.Serve as a steward of the talent management processes at a functional level to ensure feedback, documentation, and follow-up progress occurs.

  • Build working relationships with the Center of Excellence (COE) functions to ensure client’s needs are understood and met.

  • Work with clients to implement and manage human resources processes, including:

  • Talent management, development, recruitment and succession planning

  • Employee engagement strategies and plans

  • Base salary determination and review (e.g. dual career ladders, job evaluation), annual bonus and long-term incentives (stock option and restricted stock)

  • Strategic workforce planning

  • Employee relations


  • Possesses a minimum of five to ten years of experience in progressively responsible roles within human resources, including human resources business partner or “generalist” roles. Previous rotation in a specialist role is a plus.

  • Prior experience working for a global consumer products company at a subsidiary level would be beneficial.

  • Self-motivated, self-confident individual who is comfortable operating with minimal direction and who thrives in a dynamic environment as a leader influencing change and transformation.

  • Credible and savvy business person who will be perceived as a trusted consultant and functional expert to management.

  • Knowledgeable in leading edge business practices, trends and information; aware of reward and benefits strategies and innovative tactics being applied in the marketplace.

  • Able to build credibility among senior management and peers to gain commitment and support for major initiatives while placing company’s interests first.

  • An individual of unquestioned personal and business integrity who will be viewed as trustworthy – both within the company and externally.

  • Mission-driven individual with high energy and strong levels of perseverance; works toward both individual and team goals.

  • Capable of rolling up one’s sleeves to do whatever it takes to drive results; not hindered by protocol or process.

  • Excellent interpersonal and oral and written communication skills. Comfortable delivering presentations.

  • Strong conceptual thinker with an ability to analyze and grasp the broader picture.

  • Possesses an inquisitive nature.

  • Strong collaboration and team-oriented approach with an ability to positively influence others across an organization at all levels.

  • Solid project management skills with the ability to manage competing priorities.

  • Decisive, demonstrated ability to deal with ambiguity and shifting demands.

  • Possesses a bachelor’s degree in business, human resources or related field.

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Niconovum USA, Inc.; Niconovum AB; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; and Reynolds Brands, Inc..

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Onlyapplicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly.

Email: TalentAcquisition@RJRT.com

Nearest Major Market:Winston-Salem

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