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Reynolds American Inc. (RAI) IT Analyst II - Consumer Marketing in Winston Salem, North Carolina

IT Analyst II - Consumer Marketing

Date: May 4, 2021

Location: Winston Salem, NC, US

Company: British American Tobacco

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR An IT Analyst II - Consumer Marketing


FUNCTION: Information & Digital Technology

LOCATION: Winston Salem, NC


This role is part of IDT Marketing - Digital Marketing

This role is a highly visible position that is responsible for being an integral part of the Information Technology team with tremendous career growth opportunities. This position will guide change management, technology leadership, and support to cross functional client areas.

Reports to: Director IDT – Marketing

Reporting Level: No direct reports

Geographic Scope: DRBU


  • Identification of needs and development of plans to implement improved and new technologies and processes within the team, sub-functions, and third-party vendors.

  • Builds relationships through demonstrated expertise and business acumen with external parties outside of function and/or company.

  • Identify methods to leverage technology in supporting systems and applications they support.

  • Knowledge of management activities for secure website development.

  • Maintains awareness of emerging technology and communicates value/impact for supported functions.

  • Consistently recognizes errors and proactively applies root cause analysis.

  • Provide technical support to users regarding the systems and applications they use.

  • Works with others within IT and other departments to solve problems in a collaborative fashion.


  • Do you have any experience with leading a team or project?

  • What is the SDLC? What are the different SDLC methodologies?


  • Information technology or related experience.

  • Experience leading internal and external stakeholders to successful on-time completion.

  • Experience with SDLC for mobile apps.

  • Strong organization and interpersonal skills.

  • Ability to communicate at all levels of the organization – to both technical and business audiences.

  • Proficient analytical and problem-solving skills.

  • Demonstrated ability to build productive internal/external working relationships.

  • Associates’ degree (Bachelor’s Degree Preferred).


  • Experience with agile project management.

  • Experience with DevOps Automation, including test automation scripts.

Job Number: 35325

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Modoral Brands, Inc.; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; Reynolds Brands, Inc.; and Vuse Stores LLC. This position is with RAI Services Company (2200) .

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave; Also Parental leave/Reduced Work Schedule

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.

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