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Reynolds American Inc. (RAI) Lead Manager, Business Intelligence in Winston Salem, North Carolina

Lead Manager, Business Intelligence

Date:Dec 3, 2019

Location:Winston Salem, NC, US


Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At RAI, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.

At the RAI companies you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

This position is with RJ Reynolds Tobacco Company—the second-largest U.S. tobacco company. The company's brands include Newport, Camel and Pall Mall.

Job Title Lead Manager, Business Intelligence Reporting


The Strategy & Planning Lead Manager, Business Intelligence Reporting provides technical leadership to effectively design and implement reporting solutions to support corporate objectives. Understands the vision and strategy within the key business area supported. Provides value by applying understanding of Business Intelligence competencies to improve and enhance information delivery.

Has established credibility and consistently demonstrates analytical, influencing and presentation skills. Actively facilitates the development of self and mentoring of others, embracing the expectation of individual development, to improve competencies and enable achievement of departmental and functional objectives.

Differentiator: The role is responsible for developing and maintaining business performance reporting for Next Generation Products. The individual will serve as a project lead for future analytical tools and reporting evolution. This role will partner with key internal stakeholders in ongoing development of future views to the business as needs change over time.


(* Essential Functions)

  • Collaborate with business and technical teams to understand and gather requirements, design and implement reporting solutions to meet business needs, and troubleshoot report/data issues.

  • Provide subject matter expertise to business units that require marketing information.

  • Design and develop high-impact dashboards, scorecards, and interactive reports in the company’s MicroStrategy environment.

  • Engage cross-functionally to evangelize and drive adoption of Business Intelligence technologies.

  • Ability to proactively identify potential business gaps and deliver innovative solutions to address business needs.

  • Assist with training, developing, and coaching functional users to continuously improve their business intelligence skills.

  • Drive data quality of all marketing information assets

  • Identify quality concerns

  • Work with other functions to address improvements

  • Maintain quality assurance standards as identified by Data Governance policies

  • Information scope:

  • Shipments to Retail (STR) and Shipments to Wholesale (STW)

  • Retail Scan Data (RSD) and Retail Off-take Data (Marlin)

  • Salesforce



  • BS/BA in Computer Science, Analytics or relevant field


  • 2-3 years of experience analyzing syndicated and internal business reports

  • 2-3 years of experience in MicroStrategy Business Intelligence, Microsoft Excel and PowerPoint

Special Skills/Attributes:

  • Demonstrates a positive, solution-oriented attitude.

  • Excellent communication skills, with specific expertise in developing/delivering compelling presentations.

  • Strong conceptual thinker, with ability to analyze and grasp an entire situation quickly from many perspectives and create well-reasoned strategies and solutions

  • Is future-oriented and can articulate visions of possibilities

  • Strong collaboration skills, with ability to influence and achieve consensus up, down and across the organization

  • Strong project management skills, with ability to manage competing priorities and multiple work streams

  • Decisive, with demonstrated ability to deal with ambiguity and shifting demands

This Position Reports to:

Senior Director Strategy & Planning – Information Management

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive compensation and benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Niconovum USA, Inc.; Niconovum AB; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; and Reynolds Brands, Inc..

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Onlyapplicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly.

Email: TalentAcquisition@RJRT.com

Nearest Major Market:Winston-Salem

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