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Reynolds American Inc. (RAI) Manager, Operations Compliance and Services in Winston Salem, North Carolina

Manager, Operations Compliance and Services

Date: May 3, 2021

Location: Winston Salem, NC, US

Company: British American Tobacco

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR A Manager, Procurement Services & Compliance


FUNCTION: Operations

LOCATION: Winston-Salem USA


This role is part of Procurement

The role is responsible for managing several vendor relationships that handle our tactical procurement, marketing intelligence, and risk management activities. In addition, this role is responsible for the management of all compliance activity for procurement (FDA, SOX, SoDA, Procurement Policy and Procedures).

Reports to: VP Procurement

Reporting Level: 2

Geographic Scope: DRBU


  • Responsible for compliance and supplier performance and risk matrix activities related to Procurement processes.

  • Ensure that appropriate strategies are applied to mitigate risk. (Ex. Supplier Segmentation, FDA Relevant Risk Assessments, supplier onboarding, etc.)

  • Responsible for all Procurement data and systems including sourcing system, contract management system, spend analytics applications, supplier information system, SharePoint, and Procurement’s utilization of SAP applications.

  • Provides leadership and direction to Procurement personnel related to compliance activities.

  • Supports Supply Chain and Operations, as applicable, in performance and risk mitigation activities.

  • Key contact point / Liaison with S&RA, Internal Audit and Finance as it relates to procurement compliance activity, including audits and policy and procedure.

  • Conducts business process analysis and documentation, internal and external benchmarking efforts, the development and implementation of decision support processes and systems, and the evaluation of tools and applications to enhance the overall effectiveness of the Procurement organization.

  • Develops and implements metrics designed to measure organizational and supply base performance, as well as the development of effective tracking and reporting against these metrics.


  • Are you able to prioritize appropriately across a broad scope of activities?

  • Can you be effective not only performing, but managing others, through ongoing periods of change and ambiguity?

  • Are you committed to your team(s) – committed to open collaboration and communication, setting aside your own agenda for the benefit of the group, energized by learning from others and driven to constantly pursue avenues of improvement for your team(s)?


  • Minimum 12 years relevant experience or equivalent education and experience

  • Demonstrated ability to work as a value-added team member

  • Demonstrated leadership skills with the ability to set strategy and direction

  • Demonstrated ability to build effective teams and foster collaboration across teams

  • Ability to make sound and timely decisions in a fast-paced environment

  • Excellent managerial skills with the ability to resolve conflict, provide coaching, direction, feedback, and develop a vision

  • Associate Degree in Engineering Technology, Business, or related field and 9+years relevant work experience

  • Bachelor of Science Degree in Engineering, Business, or related field and 7+ years of relevant work experience


  • Experience with software system implementations

  • Training experience both in developing learning materials and in facilitating face to face training

Job Number: 35941

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Modoral Brands, Inc.; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; Reynolds Brands, Inc.; and Vuse Stores LLC. This position is with R.J. Reynolds Tobacco Company (2004) .

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave; Also Parental leave/Reduced Work Schedule

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.

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