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Reynolds American Inc. (RAI) Senior Manager Salesforce Development/Architect in Winston Salem, North Carolina

Senior Manager Salesforce Development/Architect

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR A Senior Manager IDT – Salesforce Development/Architect


FUNCTION: Information & Digital Technology

LOCATION: Winston-Salem, NC


This role is part of IDT Marketing – Retail & Innovation

The role is responsible for ensuring our Salesforce platforms are well controlled, operating effectively and aligned with business needs. In addition to daily business support tasks, this role is responsible for assisting in identifying and implementing process improvements to these systems and other core systems.

Reports to: Senior Manager IDT – Salesforce Development

Reporting Level: 0

Geographic Scope: DRBU


  • Leads consultant development teams and stakeholders to plan new features and provide sprint planning and story points allowing the team to optimize outcomes that provide the most value to the customer and the organization

  • Leads technical direction during design and development processes by driving architecture/platform decisions

  • Train and mentor the development team on frameworks/platforms & best practices

  • Breaks down features into manageable user stories to allow for easier coding, reviewing, testing and approval

  • Leads an environment of learning and code excellence by implementing and maintaining code standards and performing code reviews

  • Focuses on continuous integration and/or continuous delivery strategies providing optimal feedback loops for the team


  • 5+ years development experience on the Salesforce platform

  • Salesforce Communities and/or B2B Commerce experience preferred

  • Experience leading enterprise Salesforce implementations with over 500 users

  • Experience implementing Salesforce apps on a mobile platform

  • Experience developing applications on Force.com using APEX, Visualforce, lightning, JavaScript, SOQL, SOSL, SQL, XML; Working experience in any of JavaScript frameworks is preferable

  • Knowledge of integrations with an enterprise ERP as well as making use of third-party web services with RESTful service architecture

  • Experience with Continuous Integration tools (Jenkins, Gitlab, Azure DevOps or similar)

  • Experience managing multiple development/project teams’ code deployment utilizing a CI/CD pipeline, automated testing platforms, etc.

  • Bachelor’s degree in: Computer Science, Information Technology, Software Engineering or related field of study and or business experience.

  • Certified Salesforce Developer and/or Administrator

Job Number: 33336

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Modoral Brands, Inc.; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; Reynolds Brands, Inc.; and Vuse Stores LLC. This position is with RAI Services Company .

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave; Also Parental leave/Reduced Work Schedule

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at reynoldsamerican_recruitment@bat.com .

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.

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