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Reynolds American Inc. (RAI) Supervisor - Maintenance in Winston Salem, North Carolina

Supervisor - Maintenance

Date: Apr 21, 2021

Location: Winston Salem, NC, US

Company: British American Tobacco

Reynolds American is evolving at pace - truly like no other organization.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

WE ARE LOOKING FOR A Manufacturing Supervisor – ASC Operations

SENIORITY LEVEL: Experienced Non-Management Level

FUNCTION: Operations

LOCATION: Winston Salem, NC


This role is part of ASC Manufacturing

The role is responsible for managing production associates and/or maintenance personnel to meet production requirements, achieve cost and quality targets, and maintain a high level of employee engagement.

Reports to: Lead Manager Manufacturing

Reporting Level: 15-20

Geographic Scope: DRBU


  • Accomplishes manufacturing results through alignment with company goals, objectives and strategies.

  • Communicates job expectations to a team of direct reports; plans, monitors, and appraises job results; coaches and counsels to help employees meet performance standards. Maintains a qualified staff by seeking opportunities to expand their knowledge and abilities.

  • Analyses data and makes recommendations to improve or maintain work flow; sets processing variables; observes control points and equipment; monitors personnel and resources; identifies and implements cost reductions; develops reporting procedures and systems; facilitates corrections to malfunctions within process control points; initiates and fosters a spirit of cooperation within and between departments.

  • Consistently demonstrates the ability to use sound judgment regarding regulatory guidelines while assisting team members in applying these principles to functional work.

  • Initiates the process of continuous improvement for functional group and assess opportunities for process change.

  • Analyses and develops supporting data to offer recommendations pertaining to raw material usage, inventory levels and effect on output efficiencies.

  • Generates manufacturing information by compiling, initiating, sorting, and analysing production performance records and data to support or build upon on existing ideas while developing new trains of thought.

  • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements and implements these changes.


  • Do you have experience in managing hourly manufacturing employees?

  • Have you worked in and contributed to a continuous improvement environment?


  • Demonstrated track record of high performance in a manufacturing environment.

  • Excellent leadership, communication and organization skills

  • Proven self-starter who generates new ideas and challenges the status quo

  • Experience managing production employees in a manufacturing setting

  • Experience in an FDA regulated work environment

  • Good computer skills, including Microsoft Office and other system driven controls and data

  • Must be willing to work any shift

  • High School diploma or G.E.D required. Associate or bachelor’s degree in management, Engineering or related field preferred


  • Experience in a manufacturing environment

  • Supervisory experience

Job Number: 34580

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At Reynolds American, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Modoral Brands, Inc.; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; Reynolds Brands, Inc.; and Vuse Stores LLC. This position is with American Snuff Company, LLC (4040) .

Here, you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

Compensation/Targeted Bonus

  • Competitive Annual Salary

  • Targeted Annual Bonus

  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  • Comprehensive health- and welfare-benefits package

  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service

  • Company-paid sick and personal days, funeral leave and jury duty leave; Also Parental leave/Reduced Work Schedule

  • Confidential personal financial counseling service

  • On-site health clinics and fitness centers

  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  • Health-care advocacy service

  • Volunteer service opportunities

  • Federal credit union membership through Allegacy Federal Credit Union

  • Extensive training opportunities

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company's potential for successfully achieving its business objectives.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.

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